Privacy policy

        1. Introduction
        Welcome to Ethereal Weaves. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
        By using our website, you agree to the collection and use of information in accordance with this policy.
         
        2. Information We Collect
        2.1 Information You Provide
        When you shop with us or contact us, we may collect:
        • Full name, email address, and phone number
        • Billing and shipping address
        • Payment information (processed securely via Shopify Payments / third-party gateways; we do not store card details)
        • Order history and preferences
        • Any messages or communications you send us
         
        2.2 Information Collected Automatically
        When you visit our website, we automatically collect certain information, including:
        • IP address and browser type
        • Pages visited and time spent on our site
        • Referring URLs and device information
        • Cookie and tracking data (see Section 5 below)
         
        3. How We Use Your Information
        We use the information we collect for the following purposes:
        • To process and fulfill your orders
        • To send order confirmations, shipping updates, and customer support communications
        • To improve our website, products, and services
        • To send promotional emails and offers (only with your consent; you may opt out at any time)
        • To comply with legal obligations and prevent fraud
         
        4. Sharing Your Information
        We do not sell, trade, or rent your personal information to third parties. We may share your data only with:
        • Shipping and logistics partners (to deliver your orders)
        • Payment processors (to handle transactions securely)
        • Marketing and analytics platforms (e.g., Meta, Google Analytics) in anonymized or aggregated form
        • Legal authorities if required by law
         
        5. Cookies
        Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.
         
        6. Data Retention
        We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you wish to delete your account or personal data, please contact us at the details below.
         
        7. Your Rights
        Depending on your location, you may have the right to:
        • Access the personal information we hold about you
        • Request correction of inaccurate data
        • Request deletion of your data
        • Opt out of marketing communications at any time
        To exercise any of these rights, please contact us at: etherealweaves11@gmail.com
         
         
        8. Security
        We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
         
        9. Changes to This Policy
        We may update this Privacy Policy from time to time. The updated version will be indicated by the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.
         
        10. Contact Us
        For any questions or concerns regarding this Privacy Policy, please contact us:
        Ethereal Weaves
        Email: etherealweaves11@gmail.com
        Website: www.ethereal-weaves.com